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Showing posts from May, 2009

Service with a Smile..against the odds

We had a fire at work in the wee hours of yesterday morning. It was big and the damage was considerably large. Thankfully no one was in the building at the time. Needless to say it was a huge shock but we all banded together really well. Our emergency contingency plan kicked in and was carried out so seamlessly that even the fire department investigators commented on how impressed they were with us. I am filled with admiration for the entire team - those who took charge in leading from the start as well as those who worked silently behind the scenes. We just drew strength from each other, worked well as a cohesive unit. We are now almost back to normal, very tired but still smiling and determined to move forward and provide our clients with the best possible service we can render. Our people are our biggest assest. I suppose that's what makes us as good as we are. We understand, we care and we deliver against all odds.